Effective Date: November 1, 2024.

PrimalPerform LLC (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website located at www.primal-perform.com (the “Website”).

1. Information We Collect

We may collect the following types of personal information:

• Identification Data: Name, email address.
• Activity Data: Appointment scheduling or orders placed via the Website.
• Statistical Data: Information automatically collected to analyze and improve the Website (mandatory).

2. How We Collect Information

We collect information:

• When you provide it directly (e.g., through forms on the Website).
• Automatically through cookies and similar technologies when you browse the Website.

3. How We Use Your Information

We use the data collected for the following purposes:

• To process appointments or orders made on the Website.
• To communicate with you regarding your account or inquiries.
• To analyze usage data and improve our services and user experience.

4. Sharing Your Information

We do not share your personal data with third parties.

5. Data Storage and Security

Your personal data is stored on servers located in Switzerland, managed by Infomaniak. We implement technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

6. Your Rights and How to Exercise Them

If you create an account on the Website, you may access, update, or delete your personal information directly through your account. For additional requests (e.g., data deletion), you can contact us at [insert contact email].

7. Data Retention

We retain your personal information for up to 12 months of inactivity. After this period, your data will be securely deleted unless required for legal purposes.

8. Compliance with the CCPA

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, or opt out of the sale of your personal data (if applicable). To exercise your CCPA rights, contact us at [insert contact email].

9. Cookies and Tracking Technologies

By using the Website, you consent to our use of cookies and similar tracking technologies. These technologies are used for essential functions and to collect statistical data. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, you can reach us at:

• Email: contact@primal-perform.com
• Address: Primal Perform LLC
  7901 4th St N, Ste 300,
  St. Petersburg, FL 33702, USA